Virima adds new managed SaaS services

Share on linkedin
Share on facebook
Share on twitter

SaaS IT asset management is new and crushes through obstructions to usage & reception, guaranteeing that your objectives are accomplished

Getting new software tools up and running is exciting. There’s the hope that productivity will improve and long-simmering problems will come to an end. You’re hoping everything works in real life as it did in the POC and vendor demo. 

But the big day arrives and it seems there’s a steeper learning curve than you anticipated. You need additional FTEs and even some consultants to get things fully integrated and ensure maximum adoption.

Virima’s Managed SaaS Services (MSS) smashes through barriers to implementation and adoption, ensuring that your goals for using Virima are achieved.

You see, when you use Virima and our Saas IT asset management (ITAM), we get you up and going by creating configurations, reports, probes, and other items you need to hit the ground running. And MSS can be used not just in the implementation phase, but anytime you have new goals for using Virima.

Unlike traditional tech support, Virima’s dedicated MSS team does the work for you so no staff member needs to be burdened with becoming the “expert”. Users simply submit requests from within Virima for the MSS team to complete. Most common requests will be completed within the same day.

With MSS, we also monitor your Virima system and suggest ways to improve results and further drive adoption. This ensures your staff is benefitting from all of Virima’s timesaving features without needing to perform any of the necessary configuration changes. This not only makes Virima easier to use but also significantly lowers your TCO.

MSS, our new Saas ITAM tool, is also very affordable with yearly plans starting as low as $750 per month. Existing customers can add MSS to run concurrently with their existing Virima subscription.

MSS benefits:

  • Improved adoption and lowered TCO (total cost of ownership) because MSS reduces the learning curve.
  • Cost savings due to reduced need for dedicated FTEs (full-time equivalents) or expensive consultants.
  • Most requests are completed within 24 hours by the dedicated MSS team, keeping your projects on-track and on-budget.
  • MSS hours can be used for any non-code development work. such as report generation, form field add/remove, discovery scan creation, rules or workflow creation, run book automation scripting, etc.

Virima features can automatically discover and map your critical IT resources and the interconnections that link them to one another, your applications and services, and your users.

Virima is here to help. To get started, contact us today to schedule a demo and explore the possibilities!

Share on linkedin
Share on facebook
Share on twitter

Subscribe to Our Newsletter

More to Explore

To understand the business value of service mapping, it’s important to shift to a service delivery mindset, rather than thinking about delivering infrastructure, equipment, software, and applications. Defining services is relatively simple if thought of as the commoditization of what’s…

Business Service mapping – the area of configuration management that perplexes so many IT professionals, yet that which provides the highest value in configuration management database (CMDB) projects. There are several major reasons IT gets stopped when it comes to…

The world of service management has changed as technology has shifted from providing tools for administrative support to being fully embedded in the delivery of the business’ core function. There’s a world of difference between using an accounts payable system…

The Configuration Management Database (CMDB) provides a single database that contains information about the enterprise’s assets, both logical and physical. In modern service management platforms, it provides core functionality that is referenced by all of the service management practices, including…

The importance of discovery comes from what it provides to the users of the configuration management database (CMDB): trustworthy data and greater speed to value. Without discovery, the CMDB database is built by feeds and data entry, which can lead to…

There is an old saying that you can’t manage something unless you can measure it. IT asset discovery can provide you with accurate and up-to-date data and information about everything you use in IT.  You can then develop metrics using…

The most significant ServiceNow CMDB best practice is having a system with data you can trust. ServiceNow will tell you that, your stakeholders will tell you that, and IT service management (ITSM) professionals will tell you that.  Achieving high-quality configuration…

A CMDB’s value is undisputed when carefully implemented with a clear plan in place about how the CMDB database will be used and maintained within your organization.  Below is a list of six steps that you should have in place…

The past decade has introduced a tremendous change in the IT industry.  If you were to compare your IT ecosystem today with how it was ten years ago, you would likely find it hard even to recognize that you’re looking…

CMDB’s time has come! A new decade is upon us, and if you are like most people in the IT industry, you’re spending some time reflecting on what has been accomplished in the past few years and thinking about what…