The Power of a Visual CMDB

Table of contentsWhat is CMDB, and why is it important for your cloud initiatives?CMDBs and change managementCMDBs and incident managementCMDBs and problem managementCompliance reporting made easy with CMDBsImpact analysis with CMDBs and cloud assetsMake better, fact-based decisions with Virima for…

Table of contentsHow does asset discovery work?What types of IT assets can you discover?NetworksServersPCs, laptops, and mobile devicesBenefits of IT asset discoveryLess time spent on cataloging IT assetsBetter and detailed IT reportsStreamlined IT asset acquisitionEnsuring compliance with security policies A single…

Table of contentsWhy stakeholder communications are importantHow to prepare for incident communicationIncident management best practicesCommunication plan High-quality major incident management communication plan Using visualizations in stakeholder communicationsIncident mitigation with visualizations Virima can help you with incident management Incidents are a part of business,…

Table of contentsAsset managementTracking and labeling assets’ locations and states through an asset register Tracking and managing software licenses Managing end-user devicesKeeping tabs and handling decommissioned assetsConfiguration managementIdentifying configuration items in the CMS Controlling  and managing all changes made to assets Understanding impact on…

Some people think that an IT service desk is the same thing as an IT help desk. It isn’t and we’re  going to explain the difference between service desk and help desk. Sure, there are some similarities, but there are…

Table of contentsA CMDB tool can maintain all other tools What is CMDB in ServiceNow?What are ServiceNow CMDB best practices?A few ServiceNow CMDB best practices include:Defining your goalsForming a configuration management teamEstablishing a governance structureUnderstanding configuration item designIntegrating with key business…

Table of contentsStep 1. Determine business objectivesStep 2. CMDB discovery toolsStep 3. ITSM system integrationStep 4. Equip data owners/data stewards with the right toolsStep 5. Data management and retention planStep 6. CMDB: data visualizationLearn more about these steps by watching…

Incident management is crucial while dealing with major incidents. They are the crises that have widespread impacts on your employees, disrupt your operations, and impact your ability to deliver on customer expectations.  While you may assume your company is prepared…

Table of contentsUnderstanding business service mappingA modern approach to business service dependency mappingDiscovery planning processUse casesVirima simplifies service mapping and IT discovery Business service mapping is the area of configuration management that perplexes so many IT professionals. Yet, it provides…

Understanding the Configuration Management Database (CMDB) and its core functions is a critical aspect of service management. The CMDB forms the hub of numerous service management practices and provides a means of correlation needed to deliver business services successfully.   The…

The Configuration Management Database (CMDB) contains information about the enterprise's logical and physical assets. Modern service management platforms provide core functionality referenced by all service management practices, including business-facing rules. As a result of its core functionality, the role of…

A previous post discussed “The problems with your problem management” and some of the obstacles standing between your organization and true, proactive problem management. This post delves deeper into some of those obstacles and offers recommendations to help you address…

IT asset management (ITAM) and inventory management are both useful practices that can benefit any organization using IT. Inventory management can exist without IT asset management, and in fact, it does in many organizations as it has been in existence…