Join our experts as they show you how a CMDB built on discovery, automated dependency and service mapping, and Virima’s Visual Impact Display (ViVIDTM) can improve the way IT delivers and supports evolving business requirements.
In this webinar, we’ll cover:
- Incident Management – quickly identify the underlying causes of service disruptions and quickly restore services, thereby lowering MTTR.
- Problem Management – prioritize incidents and alerts on the underlying infrastructure to prevent major service disruptions, thereby increasing MTBF.
- Change Management – identify stakeholders, explore potential upstream and downstream impacts of a change, avoid change collisions, and assess overall risks of change requests.