Cherwell Discovery and Dependency Mapping (DDM)

Virima offers Cherwell ESM customers a budget friendly, automated discovery and dependency mapping (DDM) solution with code-free integrations to the Cherwell CMDB.  Cherwell customers can also leverage the Virima Visual Impact Display (ViVID) to reduce the chaos of managing and securing today’s dynamic, dispersed and complex IT estate.

Benefits of Cherwell DDM from Virima

Virima Visual Impact Display (ViVID)

Cherwell DDM from Virima provides consumable views of automatically generated infrastructure relationships, application/service dependencies, network topologies and system communications.  The tight integration with Cherwell also includes the ability to show CSM records, such as recently completed changes and open incidents, within the Virima Visual Impact Display (ViVID™). ViVID greatly decreases the time to perform impact analysis of planned changes and identify the root causes of service disruptions.

Flexible Discovery options for hybrid IT

Discovery options include scheduling agentless IP-based scans with over 140 extendable probes as well as an installable agent for work-from-anywhere PC’s.  Additional discovery is performed via API integrations with popular hypervisor, cloud (AWS and Azure), network, storage and monitoring solutions.

Codeless integration and configuration

Integration to the Cherwell CMDB is 100% codeless and a breeze to configure through Virima’s web admin portal.  There you choose from over 100 Virima blueprints to map to Cherwell objects (including custom objects), ID which discovery properties you want to synch, and choose asset-specific correlators to ensure nothing is ever duplicated.

Cherwell CMDB automation

Within the Cherwell CMDB all synched assets and configuration properties are viewable from the Cherwell web client and desktop agent.  New action links automatically appear in the Cherwell CMDB record providing ITSM users the ability to rescan the asset and view available Virima dependency and relationship maps.

Data accuracy and accessibility matters

Within the Cherwell CMDB all synched assets and configuration properties are viewable from the Cherwell web client and desktop agent.  New action links automatically appear in the Cherwell CMDB record providing ITSM users the ability to rescan the asset and view available Virima dependency and relationship maps.

Cherwell Discovery and Dependency Mapping highlights

  • Codeless integration, no Cherwell admin agent required 
  • Flexible auto-discovery for hybrid IT environment
  • Keep your Cherwell CMDB accurate and up to date at all times
  • Dynamic visualizations of hardware, application and service relationships, dependencies, and communications
  • Faster impact and root cause analysis with ViVID overlays of Cherwell Service Management records 
  • Enterprise functionality smartly priced for Cherwell customers
  • Unleash your CMDB’s power to reduce MTTR and increase MTBF

Schedule a demo or request a 30-day full-featured trial today!

Cherwell customers looking for an affordable, feature-rich and easy to deploy discovery and dependency mapping solution now have it with Virima.  Virima helps Cherwell Service Management customers end the chaos of managing and securing today’s dynamic, dispersed and complex IT estate.

Use Cases

CMDB Concept Image

Build a CMDB

Do you feel like CMDB (configuration management database) is a puzzle you can’t solve because there’s no automatic way to build and maintain it?

Asset Discovery Concept

IT Asset Discovery

Whether your goal is to simply build and maintain a complete inventory of IT hardware, software and cloud assets or implement a full ITAM or ITSM program, Virima has you covered.

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