Virima V6.0 will soon be available with an all-new look, enhanced discovery, mapping and vulnerability features and more. Stay tuned!

Configuration Management Database Security

Configuration management database security

The Configuration Management Database (CMDB) is the backbone of any configuration management system. Configuring dozens or even hundreds of workstations would be a time-consuming and tedious task without repositories of all configurations. Therefore, Configuration Management Database security issues become especially relevant. It is necessary to go through audit procedures in detail and make sure that your database is secure and reliable.

In fact, Gartner’s data tells us that only 25% of businesses get meaningful value out of their CMDB investments. A CMDB is only as reliable as the processes supporting it. Recent studies report that the most common issues in a CMDB are not related to business process challenges. You need to address these real challenges to ensure maximum value from your CMDB operations.

If you have ever been in a situation where you needed to find out what software version was currently installed on your computer, or if you’ve ever had to work with a customer who was missing an important file because they couldn’t find it in their email archive—you know how important it is to keep track of your company’s assets.

If a single piece of information goes missing or becomes inaccurate, it can cause major problems down the road when other employees rely on that same information.

Configuration Management Database security is a serious issue. With a reliable Configuration Management Database, employees can easily access the information they need from anywhere at any time.

What is CMDB?

A Configuration management database (CMDB) is a database that stores configuration items, their relationships, and their attributes. It is  anIT asset inventory database designed to track the hardware, software, and licensing information for devices in your organization.

It can help you:

  • manage changes to your IT infrastructure,
  • ensure compliance with regulations such as Sarbanes-Oxley and HIPAA, and
  • plan for future upgrades and purchases. 

A holistic change management process includes business analysis, change control and configuration management. A CMDB helps you keep track of assets like servers and software licenses by recording their acquisition history, current location on the network or server farm, version number(s), vendor information, and so on. 

The goal of all CMDB solutions is to provide an accurate picture of the current state of all your systems. This helps you evaluate what needs updating or replacing before problems occur. They also help you implement changes more easily because they let you track the changes with time. Whether manually via email or a ticketing system, so there aren’t any duplicate steps taken along the way.

Why you should invest in a CMDB implementation

A CMDB is a crucial investment that your company should make. It helps you manage the configuration of your products, leading to better quality control and efficiency. It also helps you ensure that you make and track changes and test them, and apply consistently across all systems.

A CMDB is a central repository for all the information about your organization’s IT assets. It helps you to manage your IT assets and services by providing an organized, consistent view of all configuration items. In addition, having a centralized database allows you to quickly identify trends and problems with deployment across multiple locations.

For example, consider that you have several offices across the country and only one application server in each office. When one server stops working at one location due to maintenance issues or failure, it is easy for admins on other sites to access its status. This is because they can quickly review what’s happening at another site remotely.

How well do you know your CMDB?

Most organizations that want to build or invest in a CMDB start with good intentions. However, an approximate 85% fail in their efforts to create a useful, secure, and meaningful CMDB. The reasons vary from competing priorities and lethargy to resource limitation and excessive manual approach. 

You must make CMDB your priority. Work towards making it automated, secure, and relevant with the right set of tools and resources. You need to understand how your CMDB works, what security concerns can take it down, and ensure a smooth operation of the tool.

The CMDB has evolved over time as technology has improved. It now allows users to manage their IT landscape more effectively than ever before. However, despite its many benefits, there are still some challenges. Chief among these is data security – ensuring that sensitive information, such as passwords, is safe from unauthorized access.

Data security in CMDB

A Configuration Management Database (CMDB) is a vital tool for any organization wanting to securely manage IT assets. A CMDB collects all the information about your company’s hardware, software, networks, and more in one place. It can also be used to evaluate how well these components are being managed by comparing them against standards and best practices.

The problem with this kind of database is that it contains sensitive information—names and addresses of employees, credit card numbers, passwords, email addresses, and other sensitive information. All of this information needs to be stored somewhere safe so that only authorized users have access to it. If someone were able to access this information without permission, they could use it maliciously or sell it on to others who might want it too.

This is where Configuration Management Database security comes into play! Data security involves protecting data from unauthorized access or distribution through physical or logical means such as encryption or authentication mechanisms like passwords/PINs/smart cards/biometrics, and so on. In this section, we will look at how you can use the information stored in your CMDB to help ensure data security.

IT staff and the CMDB

The importance of IT staff in maintaining the security of a CMDB system cannot be overstated. There are a number of ways that IT staff can make their CMDB systems more secure:

  • Conducting training sessions on what to expect from using a CMDB system and how it works
  • Assisting with setting up user accounts for authorized users only
  • Ensuring that regular backups are routinely saved

Having a true, visual CMDB like Virima can not only identify pain points and improve your response time to incidents, it can help you protect assets you don’t even know you have. And while you may think that these aren’t mission-critical assets, they act as a comfortable space for cyberattackers to hide out. Combined with dynamic tools  like ViVID Service Maps and Virima IT Discovery, Virima lets you discover these vulnerable assets, identify compliance issues, and retire assets securely if required. With ITIL-compliant Service Asset and Configuration Management, Virima CMDB helps you stay compliant and be ready in the face of cyberattacks. 

Cybersecurity issues in the CMDB

 The Configuration Management Database (CMDB) is the heart of your organization’s cybersecurity. It’s where you keep track of all the configurations of your assets, and it helps you manage those assets and their relationships.

This means that if you want to know what devices are connected to your network, where they’re located, who has access to them, and what software they’re running, you can use the CMDB to find out.

However, what if someone changes one of those configurations? What if they change a password or install malware? And how would you prevent it from happening again?

One can only answer the above questions by having strong governance around CMDB usage. 

Cyberattacks on Configuration Management Database

Cyberattacks often target CMDBs because they contain sensitive security information about your business. This can lead to loss of money or sensitive information for hackers who target it through malicious means like hacking or ransomware attacks.

It is not easy to implement CMDB security. It is important that IT security specialists take responsibility for protecting this valuable resource from external threats.

Bottom line – how to improve CMDB security

  • Use a CMDB that is secure
  • Use a CMDB that is easy to use
  • Use a CMDB that is easy to maintain
  • Use a CMDB that is easy to integrate with other systems

A secure configuration management database system means more business and higher revenues

A secure Configuration management database system can help your business grow and optimize revenues. You can use a configuration management database to improve your business, make better decisions, or optimize processes.

You can also employ Configuration Management Databases (CMDBs) to manage information about assets and how they connect in a networked environment. It is an important tool for an organization because it allows IT teams access to information on the status and health of their assets so they can make better decisions that will improve overall performance of their systems as well as increase efficiency within them.

A well-developed CMDB will include:

  • An inventory list of all hardware, software, people, and facilities
  • Configuration data such as the current settings or configurations (e.g., software version) used by each asset; relationships between those assets (such as dependencies); attribute values associated with each asset such as location details,  relationships between these attributes values such as inheritance hierarchies,exceptions where one value differs from another value which is expected based on inheritance rules,; relationships between exceptions like invalid values found during scanning processes when validating data integrity using third party tools which might not always be available at runtime email notifications sent out after any change made directly or indirectly impacts other parts – these are just some examples!

To build a secure Configuration Management Database, you will want to first ensure that you are using a database like Virima that is built with security in mind. There are many databases that claim to be secure, but they may not live up to the tall claims. Make sure that your database has strong encryption capabilities, supports multi-factor authentication, and uses encryption for all data transfers.

A secure CMDB like Virima will have strong security features built into its architecture so that sensitive information remains safe even when working with third parties who might not have the same level of security expertise as your own team members do.

In short:

It is clear that the Configuration Management Database plays a vital role in your organization’s ability to run smoothly and efficiently. Ensuring this tool has adequate security measures in place will help protect your organization from cyberattacks and other risks to data integrity. 

When it comes to securing your CMDB, you want to make sure that you’re keeping up with the latest trends in cybersecurity. That means constantly monitoring your CMDB’s security and updating your security measures as new threats emerge.

At Virima, we take Configuration Management Database security very seriously!

Find out more about data security and CMDB from the experts of Virima. Schedule a demo now!

Subscribe to Our Newsletter

More to Explore

Table of contentsWhy does your business need automated asset discovery?Benefits of automated IT asset discovery1. Complete visibility into assets and better management3. Reduces time and cost of asset maintenance4. Improves overall performance5. Provides up-to-date information of assets in your networkGet…

Table of contentsSimplified inventory management of IT assetsRobust handling of support ticketsReliable data on cost structure and asset utilizationUnderstand your network architecture and stay compliantComprehensive reporting on IT assetsReduced time to project completionManage your projects with Virima The role of…

In today's competitive business world, anything less than optimal efficiency can create a big problem for the continuity of your operations. That's why businesses are increasingly adopting IT asset management (ITAM) tools as part of their tech stack. When companies…

Table of contentsHow does a service map work and why do you need it?ViVID™ Service Mapping: What is it and how does it work?1. Helps your organization reduce risks associated with change 2. Equips you to deal effectively with incidents and…

Table of contentsKey service mapping challenges 1. Inability to establish the correlation between infrastructure, applications, and configuration items (CIs)2. Use of outdated workflows for maintaining configuration management databases (CMDBs)3. Use of manual and error-prone processes4. Difficulty in mapping peripheral dependencies5.…

Table of contentsWhy do companies need a CMDB?Change management and controlDisaster recoveryIT governanceVisibility into the business5 common CMDB challenges and how to get past them1. Inaccurate discovery of virtual and cloud assets2. The maintenance of CI data is a challenge3.…

Table of contentsWhat is network asset discovery?Challenges of managing software assetsLack of visibility into the entire IT infrastructureRegular asset failure leads to a longer downtime durationUnnecessary disruptions to IT servicesApplications and programs freeze oftenIncreasing costs of using and managing IT…

The cloud is a new frontier. An accurate, well-maintained Configuration Management Database (CMDB) can help to reduce the risks of the cloud transition and support day-to-day operations and maintenance processes. This article analyzes whether you need a cloud CMDB. As you…

Table of contentsWhat is service delivery?Challenges of IT service deliveryData is scattered across multiple systems, and teamDifficult to identify bottlenecks in the process lifecycleLack of technical support for internal teamsInability to meet service level agreements consistentlyThe ITIL 4 service value…

Table of contentsWhat is service mapping?InfrastructureApplicationsDependent servicesPeopleSettingsHow does service mapping work?Pattern-based discoveryTraffic-based discoveryHow service mapping helps your businessVisibilityAccuracyEfficiency Flexibility Benefits of service mappingEnsures quality incident, change, and management processesHelps track outages and their impactImproves resolution time of infrastructure issuesMaps services with minimum…

Before you delve headlong into service mapping implementation, it is imperative that you properly prepare the necessary elements for the same. Business service mapping is a robust process that can help you efficiently manage your IT infrastructure. It allows you…

Table of contentsManual vs. automated IT discovery8 reasons why you need an automated IT discovery toolConsolidate data from multiple sources within your IT networkImplement process optimization and tighten up internal asset managementAvoid errors due to manual IT asset auditsEliminate unknowns…

Table of contentsWhat is CMDB?The criticality of CMDB for organizationsChallenges of CMDB dataData from multiple sourcesNoisy dataLack of tracking usageCloud adoption challengesLack of license trackingLack of automated CMDBs Determining your CMDB’s accuracyNo impact on network or device performanceAutomatic application dependency and…

Table of contentsWhy do you need ServiceNow Discovery?IT asset discovery fundamentalsDeployment and support ease of IT Service ManagementServiceNow ITSM integrationDiscovered attributes of IT change management:Choose the right discovery toolEvaluate your requirements Virima: A constant in IT discovery services ServiceNow Discovery may…

Table of contentsServiceNow competitors may be right for you!ServiceNow pros and consThe ProsThe ConsWhat are ServiceNow competitors offering? Having a Configuration Management DatabaseWhy do CMDB initiatives fail often?Application and service dependency mappingWhat if investment in ServiceNow ITSM has already been made?What…

Table of contentsIT Problem Management: What it is and is not IncidentProblemThe phases in ITIL 4 incident managementProactive problem management: An elusive goalVirima: Your partner for comprehensive IT management The ITIL 4 Incident and Problem Management process is made up of…

Table of contentsFunctions of a CI in configuration managementWhy configuration items matter in CMDBVirima: Your partner for unmatched  IT management An ITIL configuration item (CI) is a basic building block for your Configuration Management Database (CMDB). And your ITIL CMDB…

What is service mapping? To understand the business value of IT service mapping, it's important to shift to a service delivery mindset, rather than thinking about delivering infrastructure, equipment, software, and applications. Defining services is relatively simple if it is…

The Configuration Management Database (CMDB) contains information about the enterprise's logical and physical assets. Modern service management platforms provide core functionality referenced by all service management practices, including business-facing rules. As a result of its core functionality, the role of…

A previous post discussed “The problems with your problem management” and some of the obstacles standing between your organization and true, proactive problem management. This post delves deeper into some of those obstacles and offers recommendations to help you address…

Table of contentsWhat is CMDB, and why is it important for your cloud initiatives?CMDBs and change managementCMDBs and incident managementCMDBs and problem managementCompliance reporting made easy with CMDBsImpact analysis with CMDBs and cloud assetsMake better, fact-based decisions with Virima for…

Table of contentsHow does asset discovery work?What types of IT assets can you discover?NetworksServersPCs, laptops, and mobile devicesBenefits of IT asset discoveryLess time spent on cataloging IT assetsBetter and detailed IT reportsStreamlined IT asset acquisitionEnsuring compliance with security policies A single…

Table of contentsWhy stakeholder communications are importantHow to prepare for incident communicationIncident management best practicesCommunication plan High-quality major incident management communication plan Using visualizations in stakeholder communicationsIncident mitigation with visualizations Virima can help you with incident management Incidents are a part of business,…

Table of contentsAsset managementTracking and labeling assets’ locations and states through an asset register Tracking and managing software licenses Managing end-user devicesKeeping tabs and handling decommissioned assetsConfiguration managementIdentifying configuration items in the CMS Controlling  and managing all changes made to assets Understanding impact on…

Some people think that an IT service desk is the same thing as an IT help desk. It isn’t and we’re  going to explain the difference between service desk and help desk. Sure, there are some similarities, but there are…

Table of contentsA CMDB tool can maintain all other tools What is CMDB in ServiceNow?What are ServiceNow CMDB best practices?A few ServiceNow CMDB best practices include:Defining your goalsForming a configuration management teamEstablishing a governance structureUnderstanding configuration item designIntegrating with key business…

IT asset management (ITAM) and inventory management are both useful practices that can benefit any organization using IT. Inventory management can exist without IT asset management, and in fact, it does in many organizations as it has been in existence…

Table of contentsStep 1. Determine business objectivesStep 2. CMDB discovery toolsStep 3. ITSM system integrationStep 4. Equip data owners/data stewards with the right toolsStep 5. Data management and retention planStep 6. CMDB: data visualizationLearn more about these steps by watching…

Incident management is crucial while dealing with major incidents. They are the crises that have widespread impacts on your employees, disrupt your operations, and impact your ability to deliver on customer expectations.  While you may assume your company is prepared…

Table of contentsUnderstanding business service mappingA modern approach to business service dependency mappingDiscovery planning processUse casesVirima simplifies service mapping and IT discovery Business service mapping is the area of configuration management that perplexes so many IT professionals. Yet, it provides…

Understanding the Configuration Management Database (CMDB) and its core functions is a critical aspect of service management. The CMDB forms the hub of numerous service management practices and provides a means of correlation needed to deliver business services successfully.   The…