Discovery and Service Mapping for ServiceNow

Virima Discovery and Service Mapping accelerates the time to value of the ServiceNow® CMDB and offers tremendous cost savings.  Discovery maintains your ServiceNow CMDB with the most complete data while ViVIDTM Service Mapping eliminates the guesswork of managing and securing complex IT services.

Best of all, we guarantee at least a 50% savings over ServiceNow Discovery and our Service Mapping is included!  Contact us today to schedule a demo and see for yourself how much more you get and save with Virima!

Benefits of Virima Discovery and Service Mapping for ServiceNow

The ViVID Advantage

Virima Discovery and Service Mapping for ServiceNow includes our unrivaled ViVID™ (Virima Visual Impact Display) business service dependency and relationship mapping.  ViVID provides consumable views of automatically generated infrastructure relationships, application/service dependencies, network topologies and system communications.  Unlike ServiceNow Discovery and Service Mapping, ViVID provides map overlays of ITSM records such as open Incidents and pending/recently completed Changes.  ViVID greatly decreases the time to perform impact analysis of planned changes and identify the root causes of service disruptions. 

Flexible Discovery Options for Hybrid IT

Discovery options include scheduling agentless IP-based scans with over 140 extendable probes as well as an installable agent for work-from-home and roaming PC’s.  Additional discovery is performed via API integrations with popular hypervisor, cloud, network, storage and monitoring solutions.

Codeless integration and configuration

Integration to the ServiceNow CMDB is 100% codeless and a breeze to configure through Virima’s web admin portal.  There you choose from over 100 Virima blueprints to map to ServiceNow tables (including custom objects), ID which discovery properties you want to synch, and choose asset-specific correlators to ensure nothing is ever duplicated.

Data accuracy and accessibility matters

Within the ServiceNow CMDB all synched assets and configuration properties are viewable.  New action links automatically appear in the CMDB record providing ITSM users the ability to rescan the asset and view available ViVID Business Service Maps.

ServiceNow CMDB automation

Choosing which Virima discovered assets or updates to move to the ServiceNow CMDB is also a snap.  Simply view all assets and updates from a filterable list in Virima and select which to copy to ServiceNow.  Business rules can be applied to automate the process for a hands-free approach to keeping the CMDB current.

Virima Discovery and Service Mapping highlights

  • Codeless integration, no admin agent required 
  • Flexible auto-discovery for hybrid IT environment
  • Keep your ServiceNow CMDB accurate and up to date at all times
  • Dynamic visualizations of hardware, application and service relationships, dependencies, and communications
  • Faster impact and root cause analysis with ViVID Business Service Map overlays
  • Enterprise functionality smartly priced for ServiceNow customers
  • Unleash your CMDB’s power to reduce MTTR and increase MTBF
  • 50% savings guaranteed!

Schedule a demo or contact us today to discuss our 50% savings guarantee!

Customers looking for an affordable, feature-rich and easy to deploy ServiceNow discovery and service mapping solution have it with Virima.  Virima integrates with ServiceNow to help end the chaos of managing and securing today’s dynamic, dispersed and complex IT estate.

Use Cases

CMDB Concept Image

Build a CMDB

Do you feel like CMDB (configuration management database) is a puzzle you can’t solve because there’s no automatic way to build and maintain it?

Asset Discovery Concept

IT Asset Discovery

Whether your goal is to simply build and maintain a complete inventory of IT hardware, software and cloud assets or implement a full ITAM or ITSM program, Virima has you covered.

Resources