Getting the IT discovery job done

Share on linkedin
Share on facebook
Share on twitter
IT Discovery depiction

Manual discovery of all IT assets is a time-consuming, cumbersome, error-prone job. And by the time it’s completed, assets may have been changed, added, or removed. A tool that automates many IT asset discovery processes is necessary to make the task both cost-effective and comprehensive.

What are existing tools good for?

Many contemporary tools are good at discovering the existing technologies in your data center, but may be less efficient, or possibly ineffectual when it comes to matching those assets with the people and business processes they serve. To achieve this objective, the tool must automate as much of the discovery as possible. Simultaneously, the tool must but also allow for the input, mapping, and organization of information gathered from those with a rudimentary take on how things really work.

Tools that provide scanning for network and security purposes are common, but typically don’t show the big picture. Data collected by these tools must be correlated to provide a better view of the enterprise-wide infrastructure, including the interrelationships among the various components and people who use those components.

And since these tools are usually deployed at the departmental level, it is often difficult for the discovery team to gain access, especially if they don’t know they exist in the first place. Unfortunately, turf wars are not uncommon in data center transformations.

Dependency is critical for Discovery

Tools can also miss dependencies. Scans may occur at the wrong time to catch an occasional communication flow, so it is important to let dependency mapping scans run over long periods or at different intervals.

And since an enterprise data center does not remain static during or after a discovery project, any tool should refresh the data on an ongoing basis. Likewise, the actual transformation doesn’t take place overnight so it’s critical that operations and support teams are aware of changes as they occur. The initial discovery of assets and relationships should dovetail into a thorough change management program.

Without a highly automated tool, a data center discovery process requires particular expertise and can consume considerable time and resources. This often results in the need for external consultants to perform the work, which can be expensive. And as with any manual/point-in-time discovery, the information is static while the data center remains dynamic.

In conclusion

At the end of the day, IT organizations are held accountable to rapidly respond to and support the goals of the organization, delivering the best return on investment as they do so.

A comprehensive, automatic discovery tool that keeps the IT inventory configuration management database (CMDB) and relationship/dependency map up-to-date should be one of the lasting deliverables of any data center discovery.

Virima features can automatically discover and map your critical IT resources and the interconnections that link them to one another, your applications and services, and your users.

Virima is here to help. To get started, contact us today to schedule a demo and explore the possibilities!

Share on linkedin
Share on facebook
Share on twitter

Subscribe to Our Newsletter

More to Explore

To understand the business value of service mapping, it’s important to shift to a service delivery mindset, rather than thinking about delivering infrastructure, equipment, software, and applications. Defining services is relatively simple if thought of as the commoditization of what’s…

Business Service mapping – the area of configuration management that perplexes so many IT professionals, yet that which provides the highest value in configuration management database (CMDB) projects. There are several major reasons IT gets stopped when it comes to…

The world of service management has changed as technology has shifted from providing tools for administrative support to being fully embedded in the delivery of the business’ core function. There’s a world of difference between using an accounts payable system…

The Configuration Management Database (CMDB) provides a single database that contains information about the enterprise’s assets, both logical and physical. In modern service management platforms, it provides core functionality that is referenced by all of the service management practices, including…

The importance of discovery comes from what it provides to the users of the configuration management database (CMDB): trustworthy data and greater speed to value. Without discovery, the CMDB database is built by feeds and data entry, which can lead to…

There is an old saying that you can’t manage something unless you can measure it. IT asset discovery can provide you with accurate and up-to-date data and information about everything you use in IT.  You can then develop metrics using…

The most significant ServiceNow CMDB best practice is having a system with data you can trust. ServiceNow will tell you that, your stakeholders will tell you that, and IT service management (ITSM) professionals will tell you that.  Achieving high-quality configuration…

The value of a configuration management database (CMDB) is undisputed when carefully implemented with a clear plan in place about how the CMDB database will be used and maintained within the organization.  Below is a list of six steps that…

The past decade has introduced a tremendous change in the IT industry.  If you were to compare your IT ecosystem today with how it was ten years ago, you would likely find it hard even to recognize that you’re looking…

The time for configuration management database (CMDB) has come! A new decade is upon us, and if you are like most people in the IT industry, you’re spending some time reflecting on what has been accomplished in the past few…