A Picture Is Worth 1,000 Words – It’s Worth Even More If It’s a Picture of Your CMDB Data

CMDB Data

Share This Post

Share on linkedin
Share on facebook
Share on twitter
Share on email

The configuration data in your CMDB is some of the most complex your company has. With list after list of records and complex webs of dependencies, even technology experts have difficulty comprehending its complete scope and many nuances. Adding to the difficulty is the data is continuously changing, as your IT environment evolves and its pace is rapidly accelerating. Why is this important? The systems this data represents are critical to your business operations and you can’t support them effectively if you don’t understand with what you are working.

Humans understand more if they can visualize it

As the saying goes – “A picture is worth 1,000 words.” Whether it is exactly 1,000 or not, the concept is accurate. The human brain can understand much more data in visual form than as numbers and words. Not only are we able to understand the data, but also, we have the ability to:

  • Understand context
  • Identify relationships
  • See patterns and trends
  • Resolve gaps and redundancy
  • Recognize changes

Most data analysis tools aren’t capable of completing the task

Unfortunately, most IT departments are trying to analyze and make decisions on their highly-complex configuration data using ITSM systems and other rudimentary tools that lack the power and precision to give them a true understanding of the complexities they must address. What makes most data analysis tools ineffective in this context is they don’t allow you to “see” insightful information, only the lists of data.

It was first a picture, it can be again

Your CMDB houses a digital representation of physical environments, tangible services and components with which people can touch and interact. Yet, we try to use rows and columns of data and basic analytical reporting tools (designed to summarize information) to render that data into something useful – it isn’t working! What IT teams actually need is the ability to return the configuration data to a visual format, enabling them to see the objects in the context of the environment. This will allow them to use their natural cognitive abilities to interpret how components interact with each other and how the environment overall is changing.

Using our brains for which they were designed

Through visualization, not only can we better understand our IT environments, but also develop that understanding with much less accurate and complete data than we would need for computer analysis. The human brain has a keen ability to play “connect-the-dots” and fill voids in the pictures we see. Our brains are also skilled at resolving the overlaps of stereo images – filtering redundant information and creating compound images. These cognitive capabilities help us consume much larger and more complex data sets – just like the data we would find in a CMDB.

Virima is one of the industry leading platforms for capturing, managing and visualizing data about your IT environment. Imagine the questions you could answer if you could visualize the data and dependencies stored in your CMDB and if you could trust the data to be accurate and current initially. A picture may be worth 1,000 words, but a picture of your CMDB data rendered with Virima is worth much more. You can learn more by requesting a demo of our powerful visualization capabilities here.

Summary:

CMDB

The configuration data in your CMDB is some of the most complex your company has. With list after list of records and complex webs of dependencies, even technology experts have difficulty comprehending its complete scope and many nuances. Adding to the difficulty is the data is continuously changing, as your IT environment evolves and its pace is rapidly accelerating. Why is this important? The systems this data represents are critical to your business operations and you can’t support them effectively if you don’t understand with what you are working. Humans understand more if they can visualize it. Unfortunately, most IT departments are trying to analyze and make decisions on their highly-complex configuration data using ITSM systems and other rudimentary tools that lack the power and precision to give them a true understanding of the complexities they must address. What makes most data analysis tools ineffective in this context is they don’t allow you to “see” insightful information, only the lists of data. Your CMDB houses a digital representation of physical environments, tangible services and components with which people can touch and interact.

Mike Bombard

Mike Bombard

Mike Bombard COO Virima Technologies - Mike joined Virima Technologies (Atlanta, GA) in 2010 and oversees Virima ITAM/ITSM SaaS product sales, marketing and field services organizations. He has been providing solutions to solve complex IT challenges in a variety of industries for over 25 years.

More To Explore

Truth - word from wooden blocks with letters, real facts truth concept, random letters around, white background
Service Mapping

Why Is A Service Map Critical?

Service mapping – the area of configuration management that perplexes so many IT professionals, yet that which provides the highest value in Configuration Management Database

ITSM compass concept 3D rendering isolated on black background
ITSM

What is ITSM in 2020?

The world of service management has changed as technology has shifted from providing tools for administrative support to being fully embedded in the delivery of

Truth - word from wooden blocks with letters, real facts truth concept, random letters around, white background
CMDB

The CMDB as a Source of Truth

The Configuration Management Database (CMDB) provides a single database that contains information about the enterprise’s assets, both logical and physical. In modern service management platforms,

Learn More about Virima

Thanks for visiting.

VIRIMA can solve your toughest IT asset and service management challenges.

See what it can do for you!

By submitting your email you agree that Virima Technologies may collect, use and disclose your personal data which you have provided in this form, for providing marketing material that you have agreed to receive, in accordance with our data privacy policy.