Intelligent Automation: The Answer to Your IT Skills Shortage

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Don’t Grow Your Team – Amplify It

The IT skills shortage of today reminds me of a story from the 18th century.

As the story goes, the composer and musician Franz Josef Haydn decided his orchestra needed a break from its extended “working vacation” at the summer palace of his patron, Prince Nicolas Esterházy; however, no one dared complain to the prince. Haydn, therefore, wrote a symphony (#45 in F sharp) with an ending that spoke for him and his orchestra. As the piece ended, one by one, each musician stood, extinguished the candle in front of him and walked from the stage, until only two remained. The popular name of the piece was the “Farewell” Symphony. The prince received the message, and everyone was able to go home to his family soon after the performance ended.

If you have an IT team, then you may feel like Prince Nicolas did as he watched the orchestra melt away before his eyes. As you doubtless already know, skilled, experienced IT and cyber-security people are increasingly scarce and expensive. Those you’ve already managed to engage and retain – if any – are aging and retiring at an increasing rate as well.

The IT Skills Shortage: How Bad Is It?

Enterprise Strategy Group (ESG) recently surveyed more than 600 IT decision makers across more than 20 industries. Respondents were asked in which areas of IT their organizations had “a problematic shortage of existing skills.” More than one-fifth of respondents also cited network (23%), storage (22%) and database (22%) management. Even more cited application development (25%); data protection, backup and recovery (26%); server virtualization and administration (26%); and IT architecture and planning (33%).

The top area survey respondents cited? Cyber security (51%).

For its “State of Cyber Security 2018” report, ISACA, the non-profit IT advocacy group, surveyed a group of IT security professionals. Of those responding, 3 in 5 of their organizations have unfilled security positions. Even more troubling, more than half (54%) require three months or more to fill each of those vacancies.

Bridge the IT Skills Gap with Modern Management

Fortunately, modern management solutions can help you extend the reach and abilities of your people. Modern management solutions can also help you improve the security and performance of your IT, without having to hire scarce and costly additional staff or expensive traditional consultants.

To begin, you need automated, comprehensive discovery and mapping of your IT environment. This task must discover and document all of your most critical assets, as well as the relationships that connect them to each other and to your processes, applications and users.

You need this information to make the best possible decisions about IT asset management (ITAM), IT service management (ITSM) and digital transformation. In addition, once you have a comprehensive, accurate and up-to-date map of those resources and relationships, regular scans will flag changes in those assets or their configurations. This information can help you identify, isolate and resolve vulnerabilities or suspicious changes before they become successful attacks on your environment.

Consolidation of that information into a configuration management database (CMDB) is a logical and solid next step, if your business doesn’t already rely on one. The right CMDB approach assures a single version of the truth drives all your IT decisions at your business, based on the most current, comprehensive and timely information.

As you improve your knowledge of your environment, you can improve the processes that govern your IT deployments and efforts to maximize their business value. Managed services can ease and speed your deployments and their refinement to accelerate growth of business value and reduce total cost of ownership (TCO).

With the right combination of tools, services and processes, your business can achieve these benefits and more, without hiring more staff or any traditional consultants. In addition, you can empower your people to deliver better services and support and more business value, a boon for your users, your team, you and your business.

Bridge Your IT Skills Shortage: Hire Virima

Virima’s solutions for Discovery, ITAM and ITSM deliver the features and functions you require to deliver maximum management and value of your IT environment with your current staff. Virima’s solutions can capture and inventory data about your IT environment’s components automatically and map dependencies, visualize relationships and provide accurate, complete and timely information about your environment.

Virima also offers a suite of Managed SaaS (Software-as-a-Service) Services (MSS). Dedicated MSS team members create the configurations, reports, probes and other items you need to hit the ground running with your Virima tool deployments. These services are available during implementation or anytime you have new goals for using Virima. Users simply submit requests from within Virima for the MSS team to complete. Most common requests will be completed within the same day.

With MSS, Virima also monitors your Virima system and suggest ways to improve results and further drive adoption. Your team takes full advantage of Virima’s features, without having to perform any of the necessary configuration changes.

Virima solutions can help make your environment more available, compliant, manageable, responsive, secure, stable and valuable to your business. Virima managed services make those solutions even easier to use, and significantly reduce your total cost of ownership (TCO).

Learn more at www.virima.com or contact Virima today. Let us show you how to beat the IT skills shortage with the combination of our solutions, our services and our expertise can help you grow and evolve the IT that drives your business, without having to increase your staff or be dependent on outside help.

Summary:

IT Skills Shortage

Bridge the IT Skills Gap with Modern Management. Fortunately, modern management solutions can help you extend the reach and abilities of your people. Modern management solutions can also help you improve the security and performance of your IT, without having to hire scarce and costly additional staff or expensive traditional consultants. To begin, you need automated, comprehensive discovery and mapping of your IT environment. This task must discover and document all of your most critical assets, as well as the relationships that connect them to each other and to your processes, applications and users. You need this information to make the best possible decisions about IT asset management (ITAM), IT service management (ITSM) and digital transformation. In addition, once you have a comprehensive, accurate and up-to-date map of those resources and relationships, regular scans will flag changes in those assets or their configurations. This information can help you identify, isolate and resolve vulnerabilities or suspicious changes before they become successful attacks on your environment. Consolidation of that information into a configuration management database (CMDB) is a logical and solid next step, if your business doesn’t already rely on one.

Mike Bombard

Mike Bombard

Mike Bombard COO Virima Technologies - Mike joined Virima Technologies (Atlanta, GA) in 2010 and oversees Virima ITAM/ITSM SaaS product sales, marketing and field services organizations. He has been providing solutions to solve complex IT challenges in a variety of industries for over 25 years.

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