Virima V6.0 will soon be available with an all-new look, enhanced discovery, mapping and vulnerability features and more. Stay tuned!

The Impact of GDPR on IT Asset Management

GDPR Headquarters

In case you missed it, the General Data Protection Regulation (GDPR), went into effect on May 25, 2018. You should care about it and address it, accordingly, starting now (if you haven’t already). 

The good news is that your IT Asset Management (ITAM) efforts can ease and speed GDPR compliance. Even better, those compliance efforts can result in additional business benefits as well.

The Role of IT Asset Management in GDPR

Regulators in the European Union (EU) designed GDPR with one goal: to protect the personally identifiable information (PII) of EU citizens wherever they may be. 

This means if EU citizens are customers, employees, and partners of your business, or you serve or interact with them in any other way, your business must comply with GDPR, regardless of where your business is headquartered.

Your business must credibly demonstrate compliance whenever regulators require it. Each GDPR violation can cost as much as four percent of your business’ annual revenues worldwide, or 20 million Euros, whichever is more. Countries outside the EU are beginning to contemplate similar regulations. All good reasons to improve control of your customers’ and users’ PII ASAP.

GDPR: What You Should Do About It, Starting Now

Your business must achieve and maintain complete GDPR compliance. Even more urgently, it must also avoid potential costs, financial and otherwise, of non-compliance matters. 

Perhaps, in response to the prospect of those costs, some U.S. news sites blocked access from the EU immediately after GDPR came into effect.

To achieve its GDPR goals, your IT team needs accurate, complete, and timely information about your entire IT environment. That information must include external connections to partners, customers, and other stakeholders. All the relationships and interdependencies that connect your IT environment elements, applications, information, and users.

Your IT team needs this information to identify every point in your environment at which your business does or might interact with any EU citizen’s personally identifiable information . Every such point your IT team misses is a potential GDPR violation.

ITAM: A Helpful Prerequisite for GDPR 

You need comprehensive IT Asset Management (ITAM) that includes automated IT discovery, asset correlation, and relationship and dependency mapping. This will empower you and your team to have a complete view of your environment as well as the business’ interactions with EU citizens and their PII.

Every company is different, and determining what your business must do for GDPR compliance can be difficult. 

ITAM can help by providing you with the tools, data and insights you will need to ensure compliance. The right ITAM solution can also help improve the overall quality and security of all of customer and user information.

(See, Effective Inventory Management: Your Best Defense Against Your Next IT Audit)

Relationship with Partners and Service Providers

Beyond IT assets, you and your team must learn how business partners and IT service providers are addressing GDPR, and make sure they keep you informed. Many modern companies rely on partners and service providers to support their business operations. 

If yours is such a company, then you may need to collaborate with partners and service providers to ensure end-to-end compliance for customers and users. You and your team must also establish processes to continuously obtain the most current information you need to maintain and demonstrate continued GDPR compliance.

The Benefits of Precise Data 

The challenges are daunting, but the benefits are great. With more accurate, complete and timely information about your IT environment and the information within it, your business can do more than avoid non-compliance penalties. With more insightful information, your business may be able to reduce IT operational or support costs, or even identify new business opportunities.

IT Discovery and IT Asset Management Tools from Virima can help your business achieve and maintain demonstrable compliance. They can capture and inventory data about your IT environment’s components automatically. 

They can map dependencies, visualize relationships and provide accurate, complete and timely information about your environment. These benefits extend beyond GDPR compliance. 

They can help make your environment more stable, secure, responsive and valuable to your business. Learn more about Virima’s solutions for Discovery, ITAM and ITSM here.

Virima is here to help. To get started, contact us today to schedule a demo and explore the possibilities!

Subscribe to Our Newsletter

More to Explore

Table of contentsWhy does your business need automated asset discovery?Benefits of automated IT asset discovery1. Complete visibility into assets and better management3. Reduces time and cost of asset maintenance4. Improves overall performance5. Provides up-to-date information of assets in your networkGet…

Table of contentsSimplified inventory management of IT assetsRobust handling of support ticketsReliable data on cost structure and asset utilizationUnderstand your network architecture and stay compliantComprehensive reporting on IT assetsReduced time to project completionManage your projects with Virima The role of…

In today's competitive business world, anything less than optimal efficiency can create a big problem for the continuity of your operations. That's why businesses are increasingly adopting IT asset management (ITAM) tools as part of their tech stack. When companies…

Table of contentsHow does a service map work and why do you need it?ViVID™ Service Mapping: What is it and how does it work?1. Helps your organization reduce risks associated with change 2. Equips you to deal effectively with incidents and…

Table of contentsKey service mapping challenges 1. Inability to establish the correlation between infrastructure, applications, and configuration items (CIs)2. Use of outdated workflows for maintaining configuration management databases (CMDBs)3. Use of manual and error-prone processes4. Difficulty in mapping peripheral dependencies5.…

Table of contentsWhy do companies need a CMDB?Change management and controlDisaster recoveryIT governanceVisibility into the business5 common CMDB challenges and how to get past them1. Inaccurate discovery of virtual and cloud assets2. The maintenance of CI data is a challenge3.…

Table of contentsWhat is network asset discovery?Challenges of managing software assetsLack of visibility into the entire IT infrastructureRegular asset failure leads to a longer downtime durationUnnecessary disruptions to IT servicesApplications and programs freeze oftenIncreasing costs of using and managing IT…

The cloud is a new frontier. An accurate, well-maintained Configuration Management Database (CMDB) can help to reduce the risks of the cloud transition and support day-to-day operations and maintenance processes. This article analyzes whether you need a cloud CMDB. As you…

Table of contentsWhat is service delivery?Challenges of IT service deliveryData is scattered across multiple systems, and teamDifficult to identify bottlenecks in the process lifecycleLack of technical support for internal teamsInability to meet service level agreements consistentlyThe ITIL 4 service value…

Table of contentsWhat is service mapping?InfrastructureApplicationsDependent servicesPeopleSettingsHow does service mapping work?Pattern-based discoveryTraffic-based discoveryHow service mapping helps your businessVisibilityAccuracyEfficiency Flexibility Benefits of service mappingEnsures quality incident, change, and management processesHelps track outages and their impactImproves resolution time of infrastructure issuesMaps services with minimum…

Before you delve headlong into service mapping implementation, it is imperative that you properly prepare the necessary elements for the same. Business service mapping is a robust process that can help you efficiently manage your IT infrastructure. It allows you…

Table of contentsManual vs. automated IT discovery8 reasons why you need an automated IT discovery toolConsolidate data from multiple sources within your IT networkImplement process optimization and tighten up internal asset managementAvoid errors due to manual IT asset auditsEliminate unknowns…

Table of contentsWhat is CMDB?The criticality of CMDB for organizationsChallenges of CMDB dataData from multiple sourcesNoisy dataLack of tracking usageCloud adoption challengesLack of license trackingLack of automated CMDBs Determining your CMDB’s accuracyNo impact on network or device performanceAutomatic application dependency and…

Table of contentsWhy do you need ServiceNow Discovery?IT asset discovery fundamentalsDeployment and support ease of IT Service ManagementServiceNow ITSM integrationDiscovered attributes of IT change management:Choose the right discovery toolEvaluate your requirements Virima: A constant in IT discovery services ServiceNow Discovery may…

Table of contentsServiceNow competitors may be right for you!ServiceNow pros and consThe ProsThe ConsWhat are ServiceNow competitors offering? Having a Configuration Management DatabaseWhy do CMDB initiatives fail often?Application and service dependency mappingWhat if investment in ServiceNow ITSM has already been made?What…

Table of contentsIT Problem Management: What it is and is not IncidentProblemThe phases in ITIL 4 incident managementProactive problem management: An elusive goalVirima: Your partner for comprehensive IT management The ITIL 4 Incident and Problem Management process is made up of…

Table of contentsFunctions of a CI in configuration managementWhy configuration items matter in CMDBVirima: Your partner for unmatched  IT management An ITIL configuration item (CI) is a basic building block for your Configuration Management Database (CMDB). And your ITIL CMDB…

What is service mapping? To understand the business value of IT service mapping, it's important to shift to a service delivery mindset, rather than thinking about delivering infrastructure, equipment, software, and applications. Defining services is relatively simple if it is…

The Configuration Management Database (CMDB) contains information about the enterprise's logical and physical assets. Modern service management platforms provide core functionality referenced by all service management practices, including business-facing rules. As a result of its core functionality, the role of…

A previous post discussed “The problems with your problem management” and some of the obstacles standing between your organization and true, proactive problem management. This post delves deeper into some of those obstacles and offers recommendations to help you address…

Table of contentsWhat is CMDB, and why is it important for your cloud initiatives?CMDBs and change managementCMDBs and incident managementCMDBs and problem managementCompliance reporting made easy with CMDBsImpact analysis with CMDBs and cloud assetsMake better, fact-based decisions with Virima for…

Table of contentsHow does asset discovery work?What types of IT assets can you discover?NetworksServersPCs, laptops, and mobile devicesBenefits of IT asset discoveryLess time spent on cataloging IT assetsBetter and detailed IT reportsStreamlined IT asset acquisitionEnsuring compliance with security policies A single…

Table of contentsWhy stakeholder communications are importantHow to prepare for incident communicationIncident management best practicesCommunication plan High-quality major incident management communication plan Using visualizations in stakeholder communicationsIncident mitigation with visualizations Virima can help you with incident management Incidents are a part of business,…

Table of contentsAsset managementTracking and labeling assets’ locations and states through an asset register Tracking and managing software licenses Managing end-user devicesKeeping tabs and handling decommissioned assetsConfiguration managementIdentifying configuration items in the CMS Controlling  and managing all changes made to assets Understanding impact on…

Some people think that an IT service desk is the same thing as an IT help desk. It isn’t and we’re  going to explain the difference between service desk and help desk. Sure, there are some similarities, but there are…

Table of contentsA CMDB tool can maintain all other tools What is CMDB in ServiceNow?What are ServiceNow CMDB best practices?A few ServiceNow CMDB best practices include:Defining your goalsForming a configuration management teamEstablishing a governance structureUnderstanding configuration item designIntegrating with key business…

IT asset management (ITAM) and inventory management are both useful practices that can benefit any organization using IT. Inventory management can exist without IT asset management, and in fact, it does in many organizations as it has been in existence…

Table of contentsStep 1. Determine business objectivesStep 2. CMDB discovery toolsStep 3. ITSM system integrationStep 4. Equip data owners/data stewards with the right toolsStep 5. Data management and retention planStep 6. CMDB: data visualizationLearn more about these steps by watching…

Incident management is crucial while dealing with major incidents. They are the crises that have widespread impacts on your employees, disrupt your operations, and impact your ability to deliver on customer expectations.  While you may assume your company is prepared…

Table of contentsUnderstanding business service mappingA modern approach to business service dependency mappingDiscovery planning processUse casesVirima simplifies service mapping and IT discovery Business service mapping is the area of configuration management that perplexes so many IT professionals. Yet, it provides…

Understanding the Configuration Management Database (CMDB) and its core functions is a critical aspect of service management. The CMDB forms the hub of numerous service management practices and provides a means of correlation needed to deliver business services successfully.   The…