Virima V6.0 will soon be available with an all-new look, enhanced discovery, mapping and vulnerability features and more. Stay tuned!

Digital Transformation Requires a Better Understanding of Your IT Environment

Digital Transformation required in an academic environment

Digital Transformation of business has been one of the most common trends in the IT industry during the past few years as companies consider new ways to leverage and embed technology into their business processes. 

From big data and IoT to cloud services and digitally-enabled user experiences, there is no question technology is changing quickly and having a tremendous impact on the business landscape. For IT departments, digital transformation can be somewhat problematic.

While IT professionals are elated that business users see the value of the technology about which they are so passionate and are using it in new and innovative ways, this trend puts a greater pressure on IT professionals to provide IT services that are always available, with the latest features and working together seamlessly to provide simple and intuitive user experiences.

(See, “ITSM in 2019: Are You Ready for Digital Transformation?”)

Consumer IT trends, particularly the ecosystem of mobile applications, have created an expectation about what it means to have technology-enabled business processes that many IT departments are not ready to deliver. 

Most consumer IT experiences are rather new and rely on simple capabilities that work independently — an app for this, a web page for that, etc. Business-oriented IT environments and the capabilities they must support are far more complex.

As companies embark on the ITSM digital transformation journey, automation and technology -enabled experiences become more critical parts of how companies do business. 

That can lead to significant productivity gains, but it also creates greater risk of technology failure impacting the business’s operational performance. For modern businesses, the technology just has to work. It is the job of your IT staff to make sure that happens.

Starting Point: Understanding What You Have

If you don’t understand what you have in your IT environment, then an IT asset discovery tool can be a great help for identifying IT assets. IT Configuration Management Database (CMDB) and IT Asset Management (ITAM) systems can provide the tools for aggregating components and mapping them to assemble the big picture of your IT environment.

(See, “Cover Your Assets: The Path Toward Digital Transformation”)

This insight enables you to make safe and effective changes, control IT costs, provide service assurance, and manage technology risks. These all depend on having a clear and complete understanding of what is in your environment and how the various pieces are connected.

Driving Informed Decision-Making

Collecting the information about your environment is only the first step. Sharing this information with leaders, analysts and operations staff who can use this information to drive business and technology decisions is where you start to see value created for your business.

In digitally enabled businesses, complete, current and accurate data is essential not only to understand system performance, but also business-process performance. This data helps leaders understand where capacity constraints exist, how consistently activities are occurring, and where changes are needed to improve business performance.

Enabling Consistent Improvement

The real-value of digital transformation is realized through incremental improvements that are made to systems and business processes during a period of time, and as issues are identified, decisions are made and the impact of their results are measured.

Having a clear picture of how your IT environment works enables continuous improvement cycles to occur at a faster pace and with more predictable results. Over time, this allows the business to become more agile, and respond to challenges and opportunities quicker — improving profitability and competitive advantage.

For IT professionals, digital transformation is both an exciting and a scary trend. With the right tools and information, like those from Virima, to help them understand the full breadth of the IT environment and manage it as it evolves, your team will be able to provide the responsive and dependable services your business users require.

Virima is an industry leader in IT Discovery, IT Asset Management (ITAM), and IT Service Management (ITSM) solutions to help your IT team manage and optimize your IT environment for peak performance. 

Virima is here to help. To get started, contact us today to schedule a demo and explore the possibilities!

Subscribe to Our Newsletter

More to Explore

Efficient IT operations are the backbone of any organization. And why won’t this be? IT operations can entail managing infrastructure, responding to incidents, tackling problems, handling change, and release. But what aspect of IT operations an organization can undertake varies…

Change management is a process that ensures the successful introduction of changes across an organization. It ensures that changes are implemented in a controlled and coordinated manner in order to minimize disruption and reduce risks. In order for IT departments…

The role of change management in IT organizations has become increasingly important. As the rate of changes being made in an organization increases, it is necessary to keep track of these changes and make sure they are implemented successfully.  This…

Technology is driving a transformation in which businesses adapt, innovate, and thrive in a rapidly evolving marketplace. Manual tasks are being automated, data analysis is becoming swift and accurate, and collaboration is crossing all boundaries in the world we live…

Managing IT assets has become more challenging than ever before. The reasons can be hybrid IT infrastructure deployment, evolving threat landscape, and stricter regulatory compliance. As the IT infrastructure of organizations is continuously evolving, its assets are also continuously changing.…

Organizations are constantly seeking ways to improve efficiency, streamline processes, and reduce costs. Integration of powerful IT management tools such as Virima and Jira offers one way to achieve IT efficiency. Let's first understand IT asset management (ITAM) which plays…

In today's digital age, the management of IT operations is critical for businesses of all sizes. According to a recent survey by IBM and the Ponemon Institute, uninterrupted IT downtime costs around $150,000 per hour for small to medium-sized enterprises.…

The synergy between Virima and Jira service management is transforming the landscape of IT Service Management. By combining their respective strengths, Virima and Jira enable businesses to achieve unparalleled efficiency in IT operations.  In the ever-evolving realm of IT, where…

Are you striving to maintain control over your IT landscape? Is the ever-evolving technology landscape overwhelming? Are you looking to optimize IT operations, ensure compliance, and enhance your organization's functionality? It's time to consider the potent combination of Virima and…

When it comes to delivering high-speed IT service management, one name that steals attention is Jira service management. It offers powerful tools that transform the way organizations deliver services. Not just for IT, but Jira service management provides exceptional services…